What to do After
When a big storm is in the forecast, the first thing to do is make sure you and your family have a gameplan for if and when things become severe and need to seek safety. When the storm passes, regardless of what type it is, you should check the outside of your home for any damage that the storm may have caused. Also be sure to check the lowest points of your home to make sure that no water is finding its way inside. If the weather is cold enough, check all pipes that are near the outside to make sure none of them have busted or are leaking. If there is any damage to the outside or inside of your home, contact SERVPRO of Boone & Clinton Counties and we will be there right away.
SERVPRO as a whole is a big corporation, but every SERVPRO is locally owned and operated. There are benefits to being a locally owned franchise and a major one is that the owner of the franchise is most likely from the area and being from the area, the team is more likely to want to get to know you and build a relationship with you. Another benefit is since we are a franchise, we can talk with the other franchises whether it be about different jobs, marketing tools, or anything else that may come up. SERVPRO may have a ton of independently owned and operated franchises, but we are always there to help each other out and build relationships with our customers in their time of need.
Process of a Fire Loss
A housefire is a homeowners worst nightmare and when they do happen, the process of getting your home back to where it was could take a while depending on the amount of damage. After the fire department leaves, SERVPRO of Boone & Clinton Counties will go in and scope out the work that will be needed done. Fire departments can add on to the damage with the amount of water they have to use to put out the fire. Typically after a fire, we have to take out drywall and ceilings to get the wet insulation. We also take out all contents that the customer wants restored and put them in our ozone after wiping them down to get the soot and fire smell out. After demoing the home, we then put drywall back up, put carpet or hardwood down and begin painting. This process could take anywhere from 4 months to a year depending on permits needed and damage that was done. During this process, SERVPRO of Boone & Clinton Counties will answer any questions that you may have and keep you informed on everything going on.
Answer the Call
SERVPRO of Boone & Clinton Counties is a 24/7 fire and water restoration company that responds to calls within a few hours. Whether it be a snow storm or thunderstorm, our crew will get to you and help get your home or business back in working order. Thunderstorms can cause both a fire and a water loss, but no matter what occurs, SERVPRO of Boone & Clinton Counties will be there. If the thunderstorm causes your sump pump to fail or floods your basement by high amounts of water coming in, we will be there to extract the water and begin drying. If something happens to catch fire, we will be there once the fire department has done their job and begin going through everything that may be trash or could potentially be saved.
Any type of loss whether it be fire or water can be anywhere from a minor loss all the way up to a large loss. The type of loss depends on the square footage and how many crew members it will take to get the business back in working order. With commercial buildings, typically the losses are really big and requires five or more people. Here at SERVPRO of Boone & Clinton Counties always have crew members on standby and know exactly what they would do if a large commercial building were to call with an emergency. Just like with homes, when a large loss comes in, we will respond to the call within a few hours and begin getting it back to where it was "Like it never even happened."
What's Next After FIre Deparment Leaves
One of the most commonly asked questions to us regarding fires is "What should we do when the fire department leaves before you guys get here"? The answer to that is nothing. Do not do anything in-between the time of the fire department leaves and we get there. If you attempt to clean anything whether it be knocking debris off furniture or attempting to get the soot off of clothes, furniture, electronics, it could do more damage. Without the proper equipment, soot can and will stay on anything it touches and that fire smell will stick with it. The only thing we would recommend doing is contacting your insurance to get that process going, other than that wait for SERVPRO of Boone & Clinton Counties to arrive. We can and will answer any questions you might have.
Who to Contact
When it comes to businesses, when a loss happens, the thing that is the biggest concern is getting everything back up and operational so that production does not get behind. Here at SERVPRO of Boone & Clinton Counties, we know that and will do everything in our power to get your business back in working order. When a loss occurs, it is easiest to call our office (765) 659-9600 and speak to our office manager. If it is after hours, the call will be transferred to the owner or the crew chiefs until someone answers. Once the call is answered and we get an idea of what has occurred, we will then get everything loaded up and get to the business as soon as possible.
How to Prevent Fire
When becoming a home or business owner, the biggest fear you have is the home or business catching on fire. Fires cause a lot of damage and usually you lose things that you cannot get back like pictures, kids artwork or anything like that. To help prevent fires, here are some things you can do to decrease the chance.
1. Always be near an open flame in the house
2. Blow candles out before leaving or going to bed
3. Check to make sure oven is off and stove top is off as well before going to bed.
4. Do not have any heavy appliances like an AC unit plugged into a crowded outlet or extension cord.
SERVPRO of Boone & Clinton counties is always available when something goes wrong regardless of the day or time. If something in your home needs immediate attention and SERVPRO of Boone & Clinton Counties gets the call, we will be there within an hour or two to look at the problem and get started on fixing it "Like it never even happened." We have crew members on call after hours during the week as well as the weekend that can take care of anything that may come up. We get that it is very stressful when something goes wrong with your business or home, but with SERVPRO we will explain everything and after we are done, you should feel relieved.
Covid has done a number on businesses and everyday life in general. With the vaccine being available to those that want to take it businesses big and small have reopened in hopes to recover from the awful year we just came out of. SERVPRO of Boone & Clinton Counties can go in and spray any part of a facility or home and prevent Covid from spreading anymore than it already has. We have been doing this for numerous businesses whether it be spraying weekly or going in when theres a positive case and disinfecting the area where the positive case was. We are here to help with anything that may come up.