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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

The SERVPRO Experience

8/1/2022 (Permalink)

When a loss occurs in your home, call the guys that have been doing it for years, the resources and the experience needed to get the job done. Only one business matches that criteria and it is SERVPRO. SERVPRO has 38 years of business in the restoration industry. SERVPRO also has more than 1,350 franchises servicing 48 states, so wherever you are, we will be there to help. SERVPRO of Boone & Clinton Counties professionals are standing by 24 hours a day, 365 days a year to assist you with your cleanup and restoration needs. Regardless of the time of day or the day of the year, if called upon, we will be there and make it "Like it never even happened".

Turn a Bad Experience

8/1/2022 (Permalink)

There is never a good time to find a water leak. Leaking water can seep into flooring, carpets, baseboards and walls while moving throughout your property, potentially creating mildew and staining walls. Quick action is needed to help prevent major damage and to get the problem fixed. SERVPRO franchise professionals here in Boone & Clinton Counties understand such a leak not only damages your home, it also interrupts your day-to-day schedule while trying to cope with the problem at hand. We will come in, pinpoint the problem and get it fixed prior to starting mitigation work. We will also speak with the customer about everything throughout the process.

Exceed Customer Expectations

8/1/2022 (Permalink)

Here at SERVPRO of Boone & Clinton Counites, our goal is to not only fix the problem at hand, but to also educate and answer any questions the customer may have. Our mission is to offer great service on the job and while talking with the customer to ensure they are always aware of what is going on and where we are at on getting the job done. SERVPRO of Boone & Clinton Counties gets the job done quickly and right so the customer does not have a big expense piling up and does not have to worry about if it will happen again due to poor work.

IICRC Certified

8/1/2022 (Permalink)

SERVPRO has been an IICRC approved business and educator since 1997. We teach five IICRC courses and those are:

1. Water Damage Restoration Technician (WRT)

2. Carpet Cleaning Technician (CCT)

3. Fire and Smote Damage Restoration Technician (FSRT)

4. Upholstery and Fabric Cleaning Technician (UFT)

5. Applied Structural Drying Technician (ASD)

If you would like to know more about the certifications, give our office a call and we can go over each one. Those certifications make our team members better and give our customers the piece of mind that the job is not only being done, but being done by a certified technician who knows what he is doing. 

Detection Equipment

8/1/2022 (Permalink)

SERVPRO of Boone & Clinton Counties uses the most up to date equipment whether it be for an inspection to detect and issue or for anything else. Moisture detection devices are also used to verify an environment has been dried thoroughly not just for finding where water is at the start. SERVPRO of Boone & Clinton Counties most up to date equipment for detecting moisture is moisture sensors, moisture meters, thermo-hygrometers, infared cameras and manometers. Each piece of equipment is used for different material such as different types of flooring or walls. Some is also used prior to starting work and then afterwards.

Communication

7/1/2022 (Permalink)

SERVPRO of Boone & Clinton Counties strives for not only great service but also great communication with not only the customers but insurance as well. Communication is key to success and good relationships. Here at SERVPRO, we will always call when we are on the way with an ETA for arrival and then will call or text at the end of the day with everything that got done that day. We also will always be available to answer any questions the customer may have and will always have their best interest in mind. Communication is huge for us and we will always strive to be great.

Rebuild

3/17/2022 (Permalink)

SERVPRO is known for their fire and water remediation, but we also do rebuilds as well. Whether it is just a remodel of a room or a complete rebuild of the home, SERVPRO is able to do it all. Typically after a fire loss, SERVPRO will go in and demo everything that was impacted by the fire and then it will be time to put everything back. That is when we meet with the owner of the home to go over the next steps. The next steps is to go over insurance allowance and come up with a game plan of how long rebuild will take and make a blueprint of what the owner wants the new place to look like. After that, we begin work and take care of everything.

With You Every Step of The Way

3/4/2022 (Permalink)

Here at SERVPRO of Boone & Clinton Counties, we pride ourselves on not only the work we do, but the relationships we build with our customers. Typically our customers are going through a loss for the first time and have questions, which is completely understandable. We will answer any question that comes our way and educate our customers on everything we have done, are doing and will do, so they are always in the loop. The loss is stressful enough, so we try and be as helpful as possible and give the customer piece of mind throughout the whole process. From our techs, to our office crew, SERVPRO of Boone & Clinton Counites will be there for you in your time of need.

General Cleanings

2/11/2022 (Permalink)

SERVPRO of Boone & Clinton counties is known for its fire and water restoration as well as mold remediation but we also do general cleanings as well. Our cleaning crew can do anything from a simple wipe down and mop to cleaning full houses that have been vacant for a period of time. SERVPRO of Boone & Clinton Counties can have done some very diverse cleanings from cleaning a cabin that had raccoons living in it while the residents were away for a couple of years, to a home that had been vacant for almost a year. We have also cleaned numerous laundromats, restaurants and even a few hotels that had some rooms vandalized. From a few specks of dust to the worst of the worst, give SERVPRO of Boone & Clinton Counties a call and we will make it “Like it never even happened.”

Locally Owned

8/30/2021 (Permalink)

SERVPRO as a whole is a big corporation, but every SERVPRO is locally owned and operated. There are benefits to being a locally owned franchise and a major one is that the owner of the franchise is most likely from the area and being from the area, the team is more likely to want to get to know you and build a relationship with you. Another benefit is since we are a franchise, we can talk with the other franchises whether it be about different jobs, marketing tools, or anything else that may come up. SERVPRO may have a ton of independently owned and operated franchises, but we are always there to help each other out and build relationships with our customers in their time of need.

Emergency Calls

8/9/2021 (Permalink)

SERVPRO of Boone & Clinton counties is always available when something goes wrong regardless of the day or time. If something in your home needs immediate attention and SERVPRO of Boone & Clinton Counties gets the call, we will be there within an hour or two to look at the problem and get started on fixing it "Like it never even happened." We have crew members on call after hours during the week as well as the weekend that can take care of anything that may come up. We get that it is very stressful when something goes wrong with your business or home, but with SERVPRO we will explain everything and after we are done, you should feel relieved.

Vandalism Cleaning

8/5/2021 (Permalink)

When people thing of SERVPRO, they think of fire and water restoration, but SERVPRO of Boone and Clinton Counties does a wide variety of things. One thing that we can do is clean up most areas that have been vandalized in any way. We can go in and clean up the mess, the criminals have made as well as get anything on walls or carpet. If something like this has occurred and you want to know what you can do until SERVPRO of Boone & Clinton Counties gets there, here are some things to do.

Do:

1. Hose or wash egg damage from building exterior or any other exterior as quick as possible.

2. Vacuum glass or anything else that may be on the carpet or upholstery.

3. Take pictures of the damage and save anything that could have been left by whoever did it.

Family Owned

8/5/2021 (Permalink)

SERVPRO of Boone and Clinton Counties is a family owned franchise under SERVPRO. We have owned this SERVPRO since 2018 and have helped and built relationships with many people over the last three years. With being family owned, SERVPRO of Boone & Clinton Counties are easier to talk to, build relationships with, communicate with and are family oriented, so our focus is to help your family get back to where you were before the problem occurred. Also with being family owned, we all know what we expect from one another and to always do the right thing for the customer. 

Like It Never Even Happened

8/5/2021 (Permalink)

Here at SERVPRO of Boone & Clinton Counties our goal is to make it look "Like it never even happened." Regardless of the type of job we are doing whether it be fire, water, storm damage, or anything else, when we leave that job site, we want the customers to be more than pleased with the results and for people to be able to go into the home or business and it looks as good as it did before if not better. Not only do we want to represent ourselves, we also go into the job representing the insurance company that referred us or the customer that trusted us and called us directly. SERVPRO of Boone & Clinton Counties will always go in to any job and leave it better than it was.

Why SERVPRO

7/23/2021 (Permalink)

SERVPRO of Boone & Clinton Counties is a family owned franchise8 that strive to make every customer feel relieved when we show up and very pleased when we leave. Our team is trained and certified to take on any problem that may come up. When a problem does arise, unlike other companies, SERVPRO of Boone & Clinton Counties will try and educate the customer about the work we are doing and how they could have prevented or prevent the problem from happening again. Our customers will always know where we are at with the work and are never left out of the lope wondering what we are doing or what is next. We build relationships with our customers and truly want to help our customers get their homes and lives back in working order "Like it never even happened." From our owner down to our techs, everyone at SERVPRO of Boone & Clinton Counites would answer any questions that come our way and help anyone in need. We are always here when you need us.

Not Only Help but Educate

3/5/2021 (Permalink)

SERVPRO of Boone & Clinton Counties are here to respond to any call that comes their way. The call can vary depending on what caused the problem whether it be a storm, fire, water, mold, or anything else. Our highly trained staff will not only get the problem taken care of, but will also educate the customer on everything that they have done or will have to do to get everything taken care of. 

Transparency is key to ensure the customer knows exactly what is going on during all phases of the job. We also want to educate the customer on not only how the damage occurred, but how it could be prevented in the future. SERVPRO of Boone & Clinton Counties does not want to be the company that only shows up to complete the job and leave. Our team wants the customer to feel relieved and educated on everything that we did to where if they have anything else that comes up, they will have some idea on how to combat the situation until we show up.

SERVPRO of Boone & Clinton Counties wants to build lasting relationships with our customers. We want to make them feel like we are there for them and not to just collect money. Lasting relationships are the foundation of success and we want our customers to feel like they can come to us for anything that may have them in a bind. We will always answer the call, give extraordinary service and leave knowing that we not only fixed the problem but educated the customer as well.

What We Offer and Why Us

2/12/2021 (Permalink)

SERVPRO of Boone and Clinton Counties offers a variety of services to make sure our customers are taken care of. Our highly trained professionals are always on call and ready to assist in any way they can. SERVPRO of Boone and Clinton Counties offer services in biohazard cleanup, carpet cleaning, COVID-19 cleaning, fire damage restoration, mold removal, odor removal, sewage cleanup, smoke damage restoration, storm damage restoration, water damage restoration and more.

Our staff takes the best care of our customers and will not leave unless you are more than pleased with the service we provided. Whether it be commercial or residential, SERVPRO of Boone and Clinton Counties expect the absolute best out of our staff and always encourage feedback. Feedback can either be reviews on our site, google, Yelp or even on social media.

If you have any questions about any of the services we offer, you can reach out to us directly via phone (765) 659-9600, or email us at office@SERVPRO10854.com. SERVPRO of Boone and Clinton Counties are always available and will assist in anyway that we can to get your home or business back in working order. 

Be sure to give us a follow on Twitter and like us on Facebook to stay up to date on everything SERVPRO. 

COVID-19 Precautions

7/21/2020 (Permalink)

It is important to us that our customers know the steps SERVPRO of Boone and Clinton County is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

  • All tools and equipment coming into your property have been cleaned and disinfected.
  • All workers wear personal protective equipment to protect themselves while performing work.
  • We’ve all been provided with training to safely work in contaminated environments.
  • We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of Boone and Clinton County is still here for the entire community 24 hours a day, 7 days a week.

Trust Us, The Professionals

7/21/2020 (Permalink)

If you have had damage to your home or business, selecting the right restoration company is incredibly important. How do you know who to trust? Professional certifications are one way to tell the experts from everyone else. The restoration experts at SERVPRO of Boone and Clinton Counties are ready to help.


From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Boone and Clinton County is an IICRC firm. We have years of experience in dealing with all forms of remediation and clean up.


In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.


Call SERVPRO of Boone and Clinton County arrives quickly and your peace of mind and professional restoration start right away

(765) 659-9600.

For Immediate Service in Boone or Clinton County, Call SERVPRO

7/21/2020 (Permalink)

SERVPRO of Boone and Clinton County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Boone and Clinton Counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (765) 659-9600

Residential Services

Whether your Boone and Clinton Counties home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Boone or Clinton County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: HERE

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

We are Cleaning Experts

7/9/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: